Privacy policy

CUSTOMER INFORMATION AND IN ACCORDANCE WITH EUROPEAN REGULATION 2016/679

Messrs Customer,

In compliance with EU Reg 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data, the Data Controllers are required to provide Customers with certain information regarding the use of personal data.

Pursuant to art. 26 of the European Regulation 2016/679 Abitare Co. and Abitare Servizi Immobiliari, following an internal agreement, recognize and present themselves as co-Data Controllers of the processed data, in light of joint means and purposes of the treatment.

According to the indicated norm, such treatment will be characterized by the principles of correctness, lawfulness and transparency and the protection of your privacy and your right to the protection of your personal data.

Pursuant to art. 13 of the European Regulation 2016/679, therefore, we provide you with the following information:

1) Purposes of the processing for which the data are intended

Personal data are processed as part of the normal professional, managerial, promotional activities of the above mentioned co-Data Controllers according to the following purposes:

a) purposes strictly related and instrumental to the management of the professional relationship, such as:

  • all activities inherent in and instrumental to the correct management and execution of fiscal and accounting obligations; management and execution of any contracts; administration and management of payments;
  • sending of informative documentation or documentation relating to the above commercial and administrative practices;
  • compliance with EU and national regulations (DM 3.2.2006 n. 143 Anti-money laundering);
  • Communication of the data of the interested party to natural and/or legal persons (construction companies, firms, suppliers, subcontractors) necessary for the task of the entrusted task such as:

– Management of variants, choice of finishes and systems, customization of the apartment, etc. as provided by the specifications

The Data Controllers undertake to provide exact communication of the suppliers to whom only the personal and contact details of the person concerned have been communicated.

  • communication of the data of the interested party to physical and/or legal persons operating within the scope of connected activities, necessary for the task of the entrusted assignment (such as those relative to the carrying out of hypocatastal surveys) and/or in order to stipulate insurance policies to cover the risks inherent in the operation of the assignment;

b) functional to the activity of the above-mentioned co-Data Controllers, such as:

  • processing of data for the performance of promotional, commercial, administrative practices and/or deriving from legal obligations;
  • information on the initiatives promoted by the co-Data Controllers;
  • information, by means of periodic press reviews, on the performance of the real estate market and on the real estate sector in general;
  • promotions of services and/or products offered by the co-Data Controllers;

2) Personal data and sources

The data subject to processing is provided in accordance with this statement; it is collected at our offices by means of an interview or at the data collection forms on our website. These data may be correlated in order to obtain additional profiled information for internal statistical purposes. Personal data from publicly available sources will not be processed.

3) Modalities of data processing

Personal data are processed as part of the normal professional, managerial and promotional activities of the Data Controllers in relation to the aforementioned purposes by means of manual, computerised and telematic tools with logic strictly related to the purposes and, in any case, in such a way as to ensure the security and confidentiality of the data.
In particular, the treatment will take place through paper tools, automated logic and use of CRM software that will allow the best management of the fulfilment of contractual obligations, the data will also be stored and processed on a platform owned by Abitare Co, accessible to the user through user and password, which allows the sharing of information and documents between customer and seller. With regard to personal data processed for marketing purposes, the processing will be carried out by means of automated software for sending commercial information.

4) Conferment and refusal to confer data

The conferment of common personal and identification data for the purposes of point 1 a) is strictly necessary for the carrying out of the professional assignment.
Each Client has the right to refuse his consent for the following points without compromising the main service in question. In this case we warn that the Data Controllers will not be able to communicate such data to other subjects, nor will they be able to disseminate them.

5) Communication of data

Without prejudice to the communications made in compliance with legal obligations, the data may be communicated, exclusively for the purposes indicated in point 1 a), in Italy or abroad, to the following categories of collaborators or outsiders:

  • business agents in mediation (also companies) identified by the Data Controllers in order to collaborate for the fulfilment of the task entrusted by the interested party;
  • banks and/or credit and financial institutions and/or other agents operating in the credit field, banking institutions;
  • companies and/or professionals who provide services for the completion of technical / cadastral / building / urban planning practices;
  • notaries for the purpose of preparing notarial acts and/or related activities pertaining to the assignment conferred on the Data Controllers;
  • insurances for the purpose of stipulating policies pertaining to the assignment given to the Data Controllers;
  • Independent collaborators of our company, whose collaboration is necessary to complete and fulfil the service in question;
  • Professionals and consultants whose cooperation is necessary to complete and fulfil the service in question;
  • Anyone who is a legitimate recipient of communication for the aforementioned purposes of point 1 a);

Any other processing purpose will be subject to specific consent from you and not otherwise processed.

6) Storage Period

The data will be processed for the duration of the contractual relationship established at the end of which the conservation will be limited to the data necessary for the fulfilment of all legal obligations.

The data processed for the purposes referred to in point 1 b) will be kept for the entire period of loyalty. In case of inactivity of the data subject for 5 years, the contact data will be deleted in January of the sixth year since the last recorded interaction.

7) Profiling

The data provided may be subject to an automated process of profiling aimed at developing statistics to improve our service and our offers. Abitare Co., to proceed with the profiling of your data, asks for your express consent.

8) Transfer of data abroad

Personal data may be transferred to European Union countries and to countries outside the European Union within the scope of the purposes indicated in point 1, but only after verification of the presence of an adequacy decision by the Commission or on the basis of standard contractual clauses as provided for by the Regulation in art. 46.

9) The Data Protection Officer

The Data Controller has appointed a Data Protection Officer who can be contacted for any information or request at the email address dpo@ecoconsult.it.

10) Rights as per articles 15 to 22

Articles 15 to 22 of the above-mentioned Regulation give the person concerned the right to access his/her own data, to erasure, rectification, revocation, limitation and portability of his/her own data.
In particular, the interested party may obtain confirmation of the existence or otherwise of his personal data and request that such data be made available to him in an intelligible form.
The interested party may also request to know the origin of the data as well as the logic and purpose on which the treatment is based; to obtain the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as updating, rectification or, if there is interest, integration of data; to oppose, for legitimate reasons, the

Data Controllers of the processing of personal data are, in relationship of joint ownership: Abitare Co S.r.l. and Abitare Servizi Immobiliari Srl, with registered office in Milan, Via Monte Napoleone, 8

Consent insight

11. Purposes strictly connected and instrumental to the management of the professional relationship, as reported in point 1 a) of the information notice. Consent to this item is strictly necessary for the purposes of carrying out the professional assignment.

12. Processing of data aimed at providing information, by periodically sending press reviews, on the real estate market trends and in general on the real estate sector promoted by the Data Controller, carried out both through automated means (such as e-mail or telephone calls without an operator) and traditional means (such as paper mail), also authorizing the receipt of such documentation from the Data Controller.

13. Profiling of the collected data in order to elaborate internal statistics aimed at improving our services and our offers or carrying out market research.

Legal references

This privacy policy is drafted on the basis of multiple pieces of legislation, including Articles 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this privacy policy applies only to this Website.

Further information on treatment

Legal defence
The User’s Personal Data may be used by the Data Controller in legal proceedings or in the preparatory phases of such proceedings in order to defend against abuses in the use of this Website or of the related Services by the User. The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific information
Upon the User’s request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance
For operational and maintenance purposes, this Website and any third party services used by it may collect system logs, i.e. files that record interactions and may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to “Do Not Track” requests
This Website does not support “Do Not Track” requests. To find out whether any third party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details in the possession of the Data Controller. Therefore, please consult this page regularly, referring to the last modification date indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary.